Return Policy
 
Each retailer of DryBees Cloth Diapers has their own return policy. Please be certain to check out policies before ordering from a particular store to assure you are aware of your rights and responsibilities.
 

In the eyes of DryBees Cloth Diapers, diapers that have been used for more than a week are considered to be functioning properly. Wicking and leaking after few times of use are not flaws in the construction of the diapers but often indicate that you need to add additional absorbency to your diapers. Please work with the store you purchased it from for tips. If you experience function problems within the first few times of use and are experiencing difficulties with the diapers they may be eligible for a replacement. DryBees offers a 1 year warranty on all materials used in the construction of diapers. If you feel you need to contact me directly, please feel free to email or call me using my contact information on the "contacts" page. Please be aware that your email or phone correspondence with me may be shared with the store that you purchased your products from.

In order to be eligible for returns you will be asked to provide a receipt, clear photo and or be asked to return the product to us for a replacement.

If your diaper suddenly starts leaking then it is usually a.) you need more absorbency or b.) you need a better fit.   What fit good and was enough stuffing yesterday can change overnight as your baby grows and develops and may not work today.  If your insert is not wet at all then you need to re-evaluate your washing routine as your baby's urine is being blocked by residue left in the fabric.  Unless your diaper is leaking straight out the middle of the diaper it is not defective, it is a growing baby that needs adjustments in his diapering routine and we will be happy to trouble shoot with you on how to get your diapers working properly.

Feel free to contact our customer service department for help with care or use.

 
Diapers sold as "seconds" in any store are not eligible for returns or replacements through this site.
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